Avoid Delays
Offer self ordering to your customers and deliver a rich experience while operating with low staff
No Expensive Kiosks
Avoid expensive kiosks and offer personalized experience to your customers as they order from their phones.
No Buzzing Tablets
TorchFi integrates with PoS directly and sends orders to kitchen printers without need of third party integration software.
No Monthly Fee
No setup fee or monthly subscription fee. We charge a small convenience fee to your customers.
Integrations
For best staff experience and operational efficiency, TorchFi integrates with point of sale, payment gateway, delivery service providers, loyalty programs, gift cards and other technology services. Orders through QR code ordering and online ordering are sent directly to the PoS.
Feature List
Branding & Design
Customize the ordering portal with your branding guidelines, images of the location, colors and fonts
- Restaurant logo
- Portal background
- Menu colors
- Button colors
- Font selection
- Text notifications
Portal Settings
Configure menus, operating hours, service fee, promo codes, etc for each portal.
- Menu customization
- Weekly schedule for menu items
- Table-service with table number
- Gratuity options
- Accept orders before opening hours
- Offer delivery
- Charge online ordering service fee
- Promo codes
Customer Engagement
Manage customer expectation and engage with customer through automated text messages
- Peak hour prep-time
- Order receipt text
- Order ready text
- Refund text
- Delay notification text
- Pause ordering portals
- 86 Items in menu
- Comprehensive menu editor
Integrations
Integrate with your point of sale, loyalty program, etc for seamless order fulfillment and operations
- PoS
- Payment gateway
- Apple pay
- Google pay
- Loyalty program
- Menu managers
- Delivery services
- Google maps
After evaluating a dozen different QRcode-enabled menu apps that would work seamlessly with Square where we wouldn't be required to maintain a dozen different menus for beer/food, for online/POS/3rd-party, we finally found Torch Fi. It's working out wonderfully for us where we just import the menu from Square and then it becomes an awesome customer-facing menu with the flexibility to make the edits we wish to and yet tethered to the Square POS menu.
TorchFi has been a great asset to our business. Online ordering has made us competitive with our comps and has raised our daily business. We started with TorchFi just before the pandemic and if not for their service we may not have made it through those tough times. Great company and very affordable.
Amazing online ordering solution. Has been a game changer for our business. Currently use the service at six locations. Service and support is top notch!
Excellent app for our business. Seamless integration with Square and user friendly for our guests. Gain more and more traction since we started the program a few months ago.
TorchFi is loaded with great features and extremely simple to use and maintain. The integration with MicroSale makes it extremely easy to manage menu changes. I highly recommend them.
We use TorchFi to offer food delivery to neighborhood bars. This has helped us increase sales and improve ratings on Google Maps.
We found TorchFi through Square App Marketplace. Their integration with Square is exceptional. We can change the menu as we need for our guests, while the Square system remains unchanged for staff.
Great for online ordering! Easy to use with pretty photos. Intuitive interface. Our customers love the service.