A Real World Digital Engagement Platform

Enabling brands to engage with their customer over WiFi without a mobile app
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TorchFi enables restaurants to optimize their operations and maintain high service standards even during rush hours.

  • Digital Menu
  • Place order and pay online
  • Call for waiter
  • Access Free Internet

Salons & Spa

Most customers spend significant amount of time surfing through their smartphones during their spa treatments. Brands can engage with these guests and also upsell their products through TorchFi engagement.

  • Identify loyal customers when they walk into the store
  • Product recommendation
  • Free internet access
  • Customer feedback

Malls & Food Courts

Market places like malls and food court need to ensure high service quality and good dining experience for their guests. TorchFi allows consumers to avoid long queues and enable rich dining experience.

  • Place order and pay online
  • Real-time notification when food is ready to be picked up
  • Real-time notification to merchant when order is placed
  • Itemized ratings in digital menu based on consumer feedback

Retail Brands

With the omni-channel wave, brands intend to provide a seamless shopping experience to their customers both in the digital store and real world store. TorchFi identifies loyal customers through their digital foot-print in the real world stores and enables a personalized shopping experience.

  • Product recommendations
  • Real-time engagement through messaging
  • Loyalty program integration
  • In-store analytics


The team includes seasoned entrepreneurs with experience of running startups in telecom VAS, content streaming, mobile messaging and consumer hardware products. The vision of the team is to bridge the gap between online and offline businesses by enabling online tools for offline stores.


Anup Balagopal

CEO - Founder

Vinay Patodia